Contact/FAQ

Welcome to The Buzzy Boutique! 

If you have questions about our products, shipping times and order status, or cancelling an order and receiving a refund, please browse our extensive FAQ sheet below :)

HOW CAN I CONTACT THE BUZZY BOUTIQUE?

Please email Customer Support at:

support@thebuzzyboutique.com and we will get back to you within 24 hours! 


Support Phone: (877)-729-0247

HOW MUCH IS SHIPPING?

Shipping and handling is a flat rate of $4.95 for all orders under $60 and FREE shipping for all orders over $60.

HOW LONG UNTIL I RECEIVE MY ORDER?

Most of our products ship within a few weeks via DHL and USPS with a tracking number unless otherwise stated on the specific product page. Some items will arrive as soon as a few days, while other items may take up to a few weeks. We will send out tracking information to you as soon as your package ships!


WHY DOES MY ORDER TAKE SO LONG?

Most of our products are custom-made which is why it can take a bit for your order to arrive. We do not keep very much inventory on hand because it is cost prohibitive, so most orders go into production after they are placed. Our customer service team can keep you updated along the way.

 

WHY DID I ONLY RECEIVE PART OF MY ORDER?

Some of our products ship from different locations. Most of our apparel is printed and sent out within a few days, while our jewelry is custom made and can take a bit longer to be delivered. If you only received part of your order, don't worry, the rest is on the way!


DO YOU OFFER WHOLESALE DISCOUNTS?

As far as product prices, we are not currently offering any wholesale discounts.

 

CAN I REPLACE A DAMAGED/INCORRECT ORDER?

We will replace your order free of charge if it is damaged or defective. If this situation occurs, simply contact customer support via email at support@thebuzzyboutique.com. For our complete return policy, please visit the link at the bottom of this page.


CAN I CANCEL MY ORDER?

Yes, if for whatever reason you wish to cancel your order please email: support@thebuzzyboutique.com.

BUSINESS INFORMATION

The Buzzy Boutique


Business Address: 27 Homestead Ln Enola, PA 17025 United States